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Social contract

For great teamwork, start with a social contract

To turn groups of employees into great teams, a powerful first step is to form a social contract — an explicit agreement that lays out the ground rules for team members’ behaviors. A contract can cover territory such as how members will work together, make decisions, communicate, share information, and support each other. Social contracts […]


Foster a culture of gratitude

This post was first published in Harvard Business Review. In the movie Remember the Titans, Coach Herman Boone takes his high school football team to the battleground of Gettysburg. Having inherited a fractured and divided squad, Coach Boone implores the players to “take a lesson from the dead. If we don’t come together, right now […]

value added

The value you create: Your raison d’être

This post was first published by SmartBrief. Value creation is the raison d’être of any business entity. How do you accurately assess the value of a company? What dimensions are the most important for determining company value? How do you calculate a company’s long-term prospects for success? Many analysts use a broad definition of value […]